There is an error happened when user try to new/edit an list item. This list has been customized using InfoPath form.
So I checked the error log with ULS view and find the critical error below,
The form template failed to load. (.... , Form ID: urn:schemas-microsoft-com:office:infopath:list:-AutoGen-2014-08-20T01:01:56:238Z, Type: COMException, Exception Message: Retrieving the COM class factory for component with CLSID {52F5D46F-CBEA-4D07-BCB7-7296853F0CF2} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).)
This actually because the RichTextBox field is not registered or removed.
So after running the following command to re-register the class, it worked.
regsvr32 "C:\Program Files\Common Files\Microsoft Shared\OFFICE15\htmlchkr.dll"
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